MakoSolutions, LLC - Fully Managed Overview

MakoSolutions fully managed services were created to relieve server owners from a majority of administrative tasks. This allows you to focus on your website instead of managing your dedicated or virtual private server (VPS).

Every MakoSolutions fully managed account includes the following:

Software/Application Assistance: We provide assistance with all default server software (HTTP, POP3/SMTP, DNS, SSH, etc.) including any purchased control panel software.

Level 3 Troubleshooting: All fully managed services come with fast access to certified Level 3 technicians should you require assistance with your server's operating system (OS) or hosting applications at any time.

Network Management: The dedicated server and VPS networks are constantly monitored by network engineers. Each network segment is carefully monitored for any packet loss or abnormal latency.

MakoShield™: Server hardening and security auditing are available on request. Our team can install a security suite (firewall + attack monitoring) to help prevent any intrusions to your server along with anti-spam optimizations.

(Coming soon!)

Proactive Monitoring: Your server and its services will be periodically monitored to ensure peak performance and uptime. If a problem is discovered a technician will be dispatched to correct the issue.

We believe that our dedicated servers and VPS accounts should be a complete hosting solution, which is why all of our services include full management. We realize a majority of our customers want to sleep at night not having to worry about their server. This is why we have certified technicians ready to assist with any technical support inquires you may have.

If you believe you have needs that are not met by our standard full management policy, please do not hesitate to contact our sales department for a customized quote. Customers who require load balancing, application level management/monitoring, or special network configurations should contact a sales engineer so that a custom tailored solution can be made to fit your requirements and budget.

*Full management is only included with Linux based plans. Windows Server 2003/2008, while offered, comes with limited support.